Hair Care & Policies

Tailored Hair

Expect the Best!

Lush Salon and Boutique offers high-quality hair services to our clients. We can create a beautiful, healthy and stylish look for your hair.

We love making your experience special, whether it’s a haircut, color or a relaxing treatment. We are here to help you look and feel your best.

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Policies

Our Service Guarantee

We make every attempt to ensure that you are satisfied with your experience at Lush Salon and Boutique . In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.

Color Policy

We guarantee our Color services, but in order to guarantee quality services we will only guarantee if professional products are bought within the salon.

No refunds!

24 Hour Cancellation Policy

We understand that unforeseen circumstances happen and you may need to cancel or change an appointment with us.  In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or reschedule no less than 24 hours prior to the appointment.

This allows us ample time to fill the appointment should you need to cancel your service. Appointments that are cancelled less than 24 hours prior to the start of your service, will result in 100% of the cost of services you are reserved for. The fee will be charged to the credit card we have on file to secure your reservation.

No Show:

In order to respect the time of our Stylists, if an appointment is no showed you will be subject to a no show fee charge of 100% of the total amount due for services, and possibly serviced on a walk-in only basis.

Please be advised if you NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.

Late:

Please be courteous to your Artist and other clients. If you are more than 15 minutes late for your appointment we may have to reschedule your appointment and assess a fee for the cost of services that you were scheduled for.

Children:

Our Children's Menu is for children under the age of 10. Children over the age of 10 are charged for full price services.

All children under the age of 13 must be accompanied by an adult at all times. If a Child under the age of 18 is receiving a service, a consent form must be signed prior to the service is performed.

Refunds

All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.

The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.

It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.

Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.

Payment Methods Accepted

Visa and MasterCard, American Express, Discover, Debit card, Cash